What information will I need to set up payment?

Once you are approved as a personal care provider, the Helpr team will send you an email with instructions for getting set up with your Provider Portal and payment account - you’ll need to get set before the booking starts.

  • As part of the Stripe payment set up process, your provider will be asked to submit the following information:
    • Home address
    • Phone number
    • Social Security number or TIN
    • Debit card information or checking account and routing number (they can choose which one, must be a US bank able to accept USD funds)
    ***If the family who needs you for care has a benefit that supports payments outside the US, we'll get you set up with a payment platform that supports this. We'll email you each the necessary information for set up once you're approved as a Helpr provider.